Working On Me

Last week I wrote about retro word processing and suggested an online resource you could use to try it. If you liked the experience and want a piece of resident PC software, you can download the freeware application Dark Room.

If you've spent much time reading blogs recently, you'll have encountered the retro word processing phenomenon. Word's complications distract from the pure business of writing. First the Mac user, then those of us with PCs found tools available on the web that would give us a significantly downgraded WP experience: green text on black, no toolbars and no fancy options at all.

There is now a cross-platform way to try this approach on line without downloading anything. Why not see if it helps you focus on just the words.

Recently, I’ve been noticing a backlash against the trend to do everything on electronic platforms, and it mirrors some of the decisions I’ve been making as well. Last year, for instance, I put away my IPAQ in favour of paper organisational solutions.

Here are six applications we all undertake every day that work better with the traditional paper and pen solutions than with electronic tools.

1. The task list. Web Worker Daily has an inspirational post on this subject. I have found that the paper task list is simply a more effective way to organise my work. I use a form of Bill Westerman’s great GSD system. My GSD book is portable, works anywhere, has never crashed and doesn’t need a help file.

2. The daily schedule. I use a Moleskine pocket diary, in which I use a pencil to note my various appointments, meetings and plans. I can quickly skip to any date and make changes easily whenever I like. When people in the corporate world invite me to meetings in Outlook, I write them in my paper diary when I accept the invitation. Other than that, the only syncing I need to do is to pick up my diary and put it in my pocket when I go out.

3. Meeting notes. For a while, I used Microsoft OneNote but despite the wonderful flexibility of the application, the truth is it still isn’t anywhere near as flexible as writing my own notes in a book or on paper. When I use paper, I can draw pictures, and highlight relationships between ideas without even thinking about it. Yes, OneNote can do that too, but while I’m thinking about the key and mouse actions to make that happen, I’m not concentrating on what’s happening in the meeting.

4. Mind maps. There are lots of PC mind mapping applications. I quite like MindManager. But after you’ve created a few mind maps on a computer, you start to notice they all look the same. They’re nice and shiny and professional looking, of course, but they aren’t memorable in the way a hand-drawn one is. When you draw a bad picture of a factory on your paper mind map, it’s more memorable that the perfect clipart one on screen. When your map ends up asymmetrical because you overestimated how far a topic would take you, it’s more memorable. The imperfections of the paper design create memory hooks that the perfect computer versions just don’t.

5. Your journal. I’ve written about the value I get from keeping a daily record of my life before, and I just can’t imagine doing this in any way other than in a book with a fountain pen. I write more slowly than I can type, and this allows me to record rather more fully-formed ideas that those my keyboard produces. The journal can accompany me anywhere and I can access it quickly in situations in which I’d hesitate to open a laptop. It’s lighter, too.

6. Personal letters and greeting cards. Compare the experience of receiving a hand-written note or card in the mail with that of receiving an e-mail or an e-card. Someone took the trouble not just to click a few keys, but to write you a personal message, put it in an envelope which they then addressed, stamped and posted. Is that not a more valuable affirmation of your relationship than a few on-screen dancing bunnies?

This is the computer age. With a PC on every desk and immense computing power available to all, we are more productive than ever before. We can accomplish in a few hours more than the last generation were able to in a month. Can't we?

Well, actually, no. Repeated research shows the uncomfortable fact that we are no more productive now than we were in the 1950s, when the average desk was graced not by a PC, but often by a blotter and inkwell. How can this be? We are so used to the boon of personal computing power, many of us would feel powerless without a PC; in a very real sense, many jobs are just not possible any more without use of a computer. This dependence is a price worth paying provided the payoff is more productivity, more profit, more leisure time or less stress, but it seems that none of these have typically arisen from computerisation over the last 50 years.

Why not? Here's my take on the issue: we're all spending more time and effort on presentation. Just think about how a 1950s manager would have written a report. He (because it would always have been a he) would have written it out longhand or dictated it, and his secretary would have quickly and efficiently typed it. She (because it would always have been a she) would have typed at an extremely fast rate, certainly 80 wpm or more, and would have had no choice over fonts, text size and the like. The options would have been confined almost solely to use of the shift key. Layout would be automatic, of course. Assuming there were no typing errors, the job would be finished once the last word was typed. There would be no repagination, no tweaking of styles, no endless changing of heading levels. Furthermore, the manager would have used all this typing time doing something else.

Compare that experience to today's manager's approach; equipped with Microsoft Word, but probably not with a secretary, he or she types himself or herself, probably at considerably less than 80 wpm and then spends the same time again, or possibly more, on tinkering with the formatting. A more enlightened outlook on sexual equality is widespread, but business efficiently certainly isn’t.

And here's another example. There was a time when budgets and accounts were only handled by specialists with paper ledgers and poor social skills. But now that every manager has Microsoft Excel, he or she takes on these tasks him or herself. Not only could a specialist accountant do the work in a fraction of the time, but Excel also has extensive formatting and layout tools, the great 21st century thief of time!

And we haven't even touched on programming yet. If it were a crime to spend 8 hours writing a program which over the course of a decade might save 30 minutes or so, then I would inevitably be labelled a serial offender, as would most of my social circle.

What will define our progress this century – if we’re lucky – is the definition of a new working relationship with the PC and a return to specialism in business. Maybe then we'll finally start enjoying the long-awaited computer productivity boom.